INTRODUCTION

Fair Recovery Adjudication (“company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website fairadjudication.com (the “site”) and use our adjudication services (the “Services”).

This Policy applies to all users of our site and Services, including individual motorists submitting appeals (“appellants”) and Parking Enforcement Companies (“Enforcement partners”). By accessing the site or submitting an appeal, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please do not use our Services.

We are based in Florida, and this Policy is designed to comply with applicable United States federal laws and the laws of the state of Florida, including the Florida Data Breach Notification Act.

INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your vehicle (“Personal Information”). We collect this information in the following ways:

2.1 Information You Provide Directly When you submit an appeal or register for an account, you may voluntarily provide the following information:

  • Contact Information: Name, mailing address, email address, and telephone number.
  • Vehicle Information: License plate number, Vehicle Identification Number (VIN), make, model, and color of the vehicle.
  • Case Details: Parking notice number, location of incident, date and time of incident.
  • Evidence: Photographs, videos, documents, or written statements submitted to support your appeal. This may include images of your vehicle, surrounding signage, or payment receipts.
  • Payment Information: While we do not process parking fine payments directly, you may submit proof of payment (e.g., redacted credit card statements or receipts) as evidence. We do not store full credit card numbers or banking credentials.
  • Account Credentials: Username and password created for the adjudication portal.

2.2 Information Collected Automatically When you access the site, we may automatically collect certain information about your device and usage patterns:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and the referring website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and maintain session security.

2.3 Information from Third Parties We may receive information about you from Enforcement partners when they refer a dispute to our system. This may include the original parking notice details, images captured by enforcement cameras, and location data associated with the alleged violation.

HOW WE USE YOUR INFORMATION

We use the Personal Information we collect for specific business purposes related to providing our adjudication services:

3.1 Adjudication Services

  • To process, review, and resolve parking notice disputes.
  • To communicate with you regarding the status of your appeal.
  • To share necessary information with the relevant Enforcement Partner to enforce or overturn a notice.
  • To maintain records of adjudication decisions for compliance and auditing purposes.

3.2 Site Administration and Security

  • To operate and maintain the site and adjudication portal.
  • To prevent fraud, unauthorized access, and security breaches.
  • To troubleshoot technical issues and improve site functionality.

3.3 Legal and Compliance

  • To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • To enforce our Terms and Conditions.
  • To protect the rights, property, or safety of Fair Recovery Adjudication, our users, or others.

3.4 Communication

  • To send you administrative information, such as updates, security alerts, and support messages.
  • To respond to your inquiries and customer support requests.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. However, to facilitate the adjudication process, we must share information in the following circumstances:

4.1 Enforcement partners To resolve a dispute, we must share your appeal submission, evidence, and contact information with the specific Enforcement Partner that issued the parking notice. This is essential for them to acknowledge the overturning of a notice or to proceed with collection if the notice is upheld. By using our Services, you expressly consent to this sharing.

4.2 Service Providers We may share information with third-party vendors who perform services on our behalf, such as:

  • Web hosting and data storage providers.
  • Email communication services.
  • IT security and fraud prevention services.
  • Legal and accounting professionals. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.3 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Business Transfers If Fair Recovery Adjudication is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our site of any change in ownership or use of your Personal Information.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect the security of any Personal Information we process. These measures include:

  • Encryption: Data transmitted between your browser and our site is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Access to Personal Information is limited to employees and contractors who need to know that information to process your appeal.
  • Secure Storage: Data is stored on secure servers with firewall protection and regular security audits.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security. You are responsible for keeping your account password confidential.

DATA RETENTION

We retain your Personal Information only for as long as is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

  • Active Cases: Information is retained for the duration of the adjudication process.
  • Closed Cases: Once a case is closed, we retain records for a period of [Insert Number, e.g., 7] years to comply with legal statutes of limitations, auditing requirements, and dispute resolution records.
  • Deletion: After the retention period expires, data is securely deleted or anonymized.

You may request the deletion of your data subject to our legal obligations to retain records for adjudication integrity.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your Personal Information. Under Florida and general US privacy standards, you may have the right to:

7.1 Access You may request a copy of the Personal Information we hold about you.

7.2 Correction You may request that we correct inaccurate or incomplete Personal Information.

7.3 Deletion You may request that we delete your Personal Information, subject to certain exceptions (e.g., where we need to retain data for legal compliance or ongoing dispute resolution).

7.4 Opt-Out You may opt-out of receiving non-essential communications from us. You cannot opt-out of administrative communications related to your active appeals.

To exercise these rights, please contact us at [Email Address]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing your request.

COOKIES AND TRACKING

Our site uses cookies to enhance your experience. Cookies are small data files stored on your device.

  • Essential Cookies: Required for the site to function (e.g., logging in, submitting forms).
  • Analytics Cookies: Help us understand how users interact with the site.
  • Security Cookies: Assist in fraud prevention and security monitoring.

You can choose to disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the site, such as submitting an appeal.

CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. As stated in our Terms and Conditions, appellants must be at least 18 years of age. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information immediately.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites, including the websites of Enforcement partners or payment portals. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any site you visit. We are not responsible for the content or privacy practices of third-party sites.

INTERNATIONAL DATA TRANSFERS

Fair Recovery Adjudication operates in the United States. If you are accessing the site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using our Services, you consent to the transfer of your information to the United States.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Effective Date” at the top of this page will indicate when changes were made.

  • Notification: We will notify you of material changes by posting the new Policy on the site and, where appropriate, sending an email notification.
  • Acceptance: Your continued use of the site and Services after the effective date of the revised Policy constitutes your acceptance of the changes.

FLORIDA DATA BREACH NOTIFICATION

In the event of a security breach that compromises the integrity of your Personal Information, Fair Recovery Adjudication will comply with the Florida Data Breach Notification Act. We will notify affected individuals and relevant authorities as required by law, without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

DO NOT TRACK DISCLOSURE

Some web browsers may transmit “Do Not Track” signals. Currently, there is no uniform standard for responding to these signals. Therefore, our site does not alter its data collection practices upon receipt of a “Do Not Track” signal. However, we limit data collection to what is necessary for our services as described in this Policy.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Fair Recovery Adjudication Attention: Privacy Officer Address: Abc ,Place, 123,USA

Email: Info@Sample.com

Phone: 000 123 456

ACKNOWLEDGMENT

By using the Fair Recovery Adjudication website and services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.